Our aims and Values

At Quality+ Care Solutions, we understand the importance of family and of living at home for as long as possible. Our Homecare Services provide the assistance and Home Support our clients need - everything from Live-out to Live-in Care.

We also provide the peace of mind you need because at Quality+ Care Solutions, we believe that when clients and their families are better able to cope, it frees everyone to enjoy their lives, more comfortably and fully. We also believe that only the best will do for our clients, as such, we provide person centred care.

Our Aims

a) Help our clients live in the comfort of their homes as long as possible
b) Help families fully enjoy their lives
 

Our promise

Quality+ Care Solutions Ltd will help clients live their life to the full in their homes as long as possible. We will:
  • Provide personal care and support in a trusting and respectful manner.
  • Support clients live their life to the full in the comfort of their own homes for as long as possible.
  • Provide the peace of mind our clients and their loved ones need to enjoy their life and live more comfortably with less worry.
  • Support clients following hospitalisation and ensure their recovery at home is a success.
  • Work closely with our clients, their family members and professionals involved in their care to enable positive outcomes for our client.
  • Review our operations constantly to ensure that we are successfully meeting client's needs. We welcome feedback from our clients and their relatives.

Our vision

Through provision of quality services that exceed our client`s expectations, Quality+ Care Solutions Ltd will be the market leader in provision of homecare services within the communities we serve.

Our mission

Working in partnership with clients, families, staff, other healthcare professionals and the community, we are committed to providing quality assured care services that are outcome based.
 
 
 

Our Values

Privacy: The right of individuals to be left alone or undisturbed and free from intrusion or public attention into their affairs . This is taken into account in the formulation of Care Plans, and will only be overridden in exceptional circumstances, and with the knowledge of the client or their advocate.
Confidentiality: Client`s confidentiality is, wherever possible, maintained. On occasion, it will be necessary, for the benefit of the client or others to share personal information with either other professionals or organisations. Where possible, clients are consulted and their views taken into account.
Dignity: All individuals, whatever their circumstances, have the right to be treated with dignity and respect.
Anti-discrimination: Many clients, because of their circumstances, (e g age, disability, gender, marital status, sexual orientation, culture, religion or nationality), may find themselves in circumstances in which discrimination can occur. Quality + Care Solutions Ltd designs its services in a way that promotes equality and diversity, respects human rights and counteract discrimination where it arises.
Communication: Clients have the right to be heard and to be fully informed on all aspects of their care. We will ensure that methods of communication are appropriate to the particular abilities and experiences of each individual, and are tailored to each particular set of circumstances. Should a client have any concerns with provision of our services, they can make these known to the company using the complaints policy.
Independence: Clients are enabled to act independently.
Risk: All service users are entitled to make decisions about their daily lives and activities. This may, from time to time, result in a conflict between ensuring safety and maximising independence. Service users will be supported in their decisions to take reasonable risks.
Rights: The rights of clients are promoted. Work should be conducted in a manner that facilitates empowerment and makes appropriate use of advocacy.
Choice: Services are designed to be accessible and flexible, promoting ordinary lifestyles and based upon service user's own choices. Individual choice is promoted, within the limits imposed by service constraints.
 
 

Our Care News & Blog

We've changed our name to Quality+ Care Solutions because we would like to offer more.